Email

Write to info@burnetfold.com. Our customer service email is available 24/7.

Helpful details to include

• Your order number (it starts with # and appears in your confirmation email)
• The name of the design, for example Cobalt Rosette or Three Hens
• A photo if a tile arrived chipped or cracked, so we can put things right quickly

Starting a return

Please email us before you send anything back. We will confirm the return and share the address, which is our registered company address shown below. Our Refund Policy has the full details.

Postal address

DALISEN LIMITED
RM P11 UNIT 2C 2/F HUNG TO CENTRE,
94-96 HOW MING ST KWUN TONG KL

This address is for returns we have agreed by email and for written correspondence. We are not able to receive visitors.